Waldhotel Heppe KG wants everyone to be able to use our website easily – regardless of age, disability, or device. This statement applies to the website www.waldhotelheppe.de.
Accessibility status
Our website is partially accessible. We adhere to the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA, as well as the European standard EN 301 549, and continuously improve the site.
What we have already implemented
- clear page structure with unambiguous headings and consistent navigation.
- Sufficiently large font and good readability with contrasting text.
- Display that adapts to smartphones, tablets, and computers.
- Accessibility feature "Ally" (icon bottom left): Increase font size, change contrast, stop animations, highlight links, reading aid and easy-to-read font
- Alternative text for images (continuously updated)
What is not yet fully accessible
- Online booking: Room bookings are handled through an external provider's booking engine (OnePageBooking). We have limited control over its accessibility. You can also book by phone or email at any time.
- Embedded third-party content Features such as guest reviews, table reservations, guest club logins, newsletter subscriptions, and videos may not meet all requirements.
- Images and photos: Not all images have a meaningful text description yet.
- PDF documents (e.g. menus) are partly not accessible. We are happy to send you the content in another format on request.
Found a barrier? Let us know.
If you notice any content that you cannot use or can only use with difficulty, or if you require information in a different format, please let us know. We will respond as quickly as possible and are happy to assist you directly with your booking.
Waldhotel Heppe KG
Heppe 1, 63874 Dammbach
Phone: 06092 941-0
E-mail: info@waldhotelheppe.de
Enforcement proceedings
If you are not satisfied with our answer, you can contact the responsible market surveillance authority: the Federal States' Market Surveillance Office for the Accessibility of Products and Services (MLBF) in Magdeburg.
Preparation of this statement
This statement is based on a self-assessment and was created on October 8, 2026. It is regularly reviewed and updated.